Booking
Booking a Return Trip or Round-Trip Transfers
Want to book both departure and return? Sinai Taxi makes round-trip planning simple. How to Book: Use the “Add Return Transfer” option during booking Or book both directions separately for flexibility Benefits: Guaranteed driver availability for your ...
Vehicle Class Comparison: Which One Should I Choose?
Sinai Taxi offers a wide range of vehicle classes to fit every need and budget. Class Example Vehicles Ideal For Features Economy Hyundai i10, Kia Picanto Solo or budget trips Basic AC, affordable Comfort Sedan Toyota Camry, Mazda 6 Couples or ...
Pet-Friendly Travel Policy
Yes — Sinai Taxi welcomes pets in most destinations, with a few guidelines to ensure safety and cleanliness. Allowed: Small dogs and cats in carriers Leashed pets with prior approval Service animals are always accepted Guidelines: Mention you’re ...
Tipping Customs in Different Countries
Tipping etiquette varies by country. Here's a quick guide for SinaiTaxi travelers: Country Recommended Tip Notes Egypt 5–10% Appreciated, but not expected Turkey 5–10 TRY Small tips are customary France Optional Only for exceptional service UAE 10–15 ...
How Are Taxi Prices Calculated?
Our pricing is fully transparent and based on a fixed-rate model — no surprise fees. Price Factors: Distance & duration of the journey Car class (Economy, Comfort, Executive, Business, etc.) Date & time (special dates/holidays may affect price) ...
Does Sinai Taxi Offer Cross-Border Transfers?
Yes — in select regions, Sinai Taxi supports international or cross-border travel between neighboring countries. Popular Cross-Border Routes: France ↔ Switzerland (Geneva ↔ Annecy) Georgia ↔ Armenia (on request) Requirements: Valid travel documents ...
Languages Spoken by Drivers
Our diverse fleet of drivers speaks multiple languages to make your journey smooth. Primary Languages: Arabic – Native for most drivers in Egypt and the Middle East English – Spoken by all drivers serving tourists French, Turkish, Russian – Available ...
Child Safety and Baby Seat Options
We care deeply about your child’s safety. Sinai Taxi offers child seats and booster seats upon request. Available Options: Infant Seat (0–12 months) Child Seat (1–4 years) Booster Seat (4–8 years) How to Request: During booking, select the “Child ...
How to Share My Booking with Others
Sharing your booking with fellow passengers or family is easy: How to Share: Via Confirmation Email: Forward the email containing all ride details. Why Share? Keeps everyone informed of pickup times and location Helpful for group bookings or ...
How to Edit My Contact Info After Booking
Made a mistake in your phone number or email? Here's how to fix it: Options to Update: Contact us via WhatsApp or email with: Booking reference Correct contact details Our support team will update your profile and confirm the change within 2–4 hours. ...
Can I Book for Someone Else?
Yes, you can book a ride for a friend, colleague, or family member. How to Book for Someone Else: Complete the booking using your account or contact info. In the passenger details section, enter: The actual rider’s name Their phone number (with ...
What Happens If I Leave Something in the Car?
We understand that belongings can be left behind. Here's how we help recover them: Steps to Take: Contact us immediately via WhatsApp or email. Provide your booking reference and a detailed description of the item. We will contact the driver and ...
Multi-stop Journeys and Custom Routes
Planning a trip with multiple stops? Sinai Taxi offers full flexibility. How to Book: Use the “Notes” section in the booking form to mention stopovers. Or contact support to build a custom route itinerary. Examples of Use Cases: Stop by a hotel en ...
Accessibility and Special Assistance
Sinai Taxi is committed to offering inclusive services for passengers with special needs. Available Assistance: Help with luggage and mobility at pickup/drop-off Wheelchair-friendly vehicle options in select locations Extra time provided for boarding ...
Airport Meet & Greet Service
We ensure your arrival is stress-free with our Meet & Greet airport service. What to Expect: Your professional driver will be waiting at the arrivals hall. He will hold a sign with your name or booking reference. Assistance is available with luggage ...
Using Promo Codes or Discounts
Sinai Taxi occasionally offers promo codes for discounted bookings. Here's how to use them: How to Apply a Promo Code: Choose Your Transfer and fill in your trip details. At the checkout page, locate the field labeled “Promo Code”. Enter your code ...
Late Arrivals, Delays & No-Show Policy
We understand that delays happen. Here’s how we handle them: Flight Delays: We monitor flight numbers provided during booking and automatically adjust pickup time. Grace Periods: Airports: 60 minutes free wait time from actual landing ...
Safety and Cleanliness Standards
Your safety and well-being are our top priorities. Our Safety Protocol Includes: Professional, vetted drivers with clean driving records Real-time tracking and route transparency Strict vehicle maintenance schedules GPS-enabled fleet with route ...
Group Transfers and Custom Trip Planning
At Sinai Taxi, we offer private group transfers and fully customized trip planning: Private Group Transfers: We provide spacious, comfortable vehicles ideal for families, friends, or corporate groups traveling together. Each transfer is private and ...
VIP & Luxury Transfer Options
Experience premium travel with Sinai Taxi's VIP and luxury transfer services: Fleet Options: Choose from a range of luxury vehicles tailored to your preferences. Exclusive Services: Enjoy personalized amenities and professional chauffeurs. To learn ...
Sinai Taxi Airport Transfers Explained
Sinai Taxi offers reliable airport transfer services: Booking: Enter your pick-up (airport) and drop-off locations. Choose your preferred vehicle and schedule your ride. Upon Arrival: Your driver will meet you at the designated area, holding a sign ...
Modifying or Cancelling Your Booking
To modify or cancel your booking with Sinai Taxi: Access Your Booking: Visit the "Manage my Booking" section on our platform. Enter your name and booking reference code. Make Changes: Follow the prompts to modify or cancel your booking as needed. ...
How to Book a Transfer with Sinai Taxi
Booking a transfer with Sinai Taxi is a seamless process designed for user convenience. Follow these steps to secure your ride: Select Your Route and Car: Enter your pick-up and drop-off locations. Choose your preferred vehicle from the available ...